Shipping policy
Delivery Area
We deliver within the European Union.
The exact selection of available shipping countries is made during checkout.
Shipping Providers
Shipping is carried out via our production partners and their logistics providers (e.g., DHL, UPS, FedEx, or local carriers).
Production and Shipping Times
Orders are generally shipped within 7 days of order placement.
After shipping, the delivery time is 2–5 days.
In exceptional cases (e.g., high demand, holidays, strikes), delays may occur. We kindly ask for your patience in such cases.
Shipping Costs
Exact shipping costs are shown at checkout and depend on the delivery country, product category, and possibly weight.
Free Shipping: We offer free shipping within the EU for orders over €75.
Customs and Import Duties
For deliveries outside the EU, customs fees or import taxes may apply. These costs are the responsibility of the buyer.
Shipping to Incorrect or Undeliverable Addresses
Please ensure your delivery address is correct and complete.
In case of returns due to incorrect address details or failure to collect the package, we reserve the right to charge additional shipping costs.
Tracking
Once your order has been shipped, you will receive an email with the tracking number.
Delivery Issues & Damaged Goods
If your delivery is damaged or does not arrive, please contact us within 14 days after the expected delivery date at:
📩 Email: sloganized1 [at] gmail [dot] com
Please send us (if possible) photos of the package or product to help resolve the issue quickly.